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5 Steps for securing your VoIP systems

If your company’s Voice over Internet Protocol (VoIP) telephony systems are not equipped to weather disasters like wildfires and hurricanes, then they may fail when a calamity occurs. This could disrupt your operations and you may lose productivity, customers, and profit as a result. To avoid such losses, you must follow these important steps. Choose […]

A Proven Method To Secure Your Business’s Network

People don’t usually think about small businesses when discussing cyber security. The media covers breaches in governmental and big-business security in excess. These entities usually have lucrative targets that attract the attention of hackers but are often backed up with an extremely protective network security system that’s difficult to crack. When hackers can’t break the […]

Computing the ownership cost of a VoIP system

Voice over Internet Protocol (VoIP) systems are tried and tested tools for business agility and continuity, so it’s no wonder that many companies use them. But they also come with ownership costs that you should anticipate. Read on to learn more. Upfront costs Upfront costs are largely determined by the manner in which you acquire […]

Why call recording is advantageous for businesses

It’s almost impossible for small- and medium-sized businesses (SMBs) today to function without Voice over Internet protocol (VoIP). And as an SMB owner, you should explore ways to maximize your VoIP system’s features. For starters, you can use its call recording function to enhance your customer service quality. In turn, you can reap the following […]

The dangers of TDoS to your VoIP systems

Most businesses are familiar with denial-of-service (DoS) attacks, or attacks that cripple an IT network, system, or machine to deny access to intended users. Not many businesses know, however, that Voice over Internet Protocol (VoIP) systems can be a DoS attack target too. If you have security measures in place against regular DoS attacks but […]

Everything you need to know about business phones

Should you consider adopting new phone systems for your business? To help you decide, we’ve defined the various types of phone systems, their different life cycles, and technology options in the past and the present. Different phone systems Today’s businesses still use landlines to connect with various stakeholders, such as customers, investors, and suppliers, to […]

AI-powered VoIP: What businesses can expect

Automated processes powered by artificial intelligence (AI) makes operations more efficient and effective. For many companies, AI-powered Voice over Internet Protocol (VoIP) is taking telecommunications automation to a whole new level. Here are the things it can offer your business.

Don’t Let The Dog Days Of Summer Wreak Havoc On Your Technology

Heat and technology don’t mix. We’re talking about things like PCs, servers and everything inside of them. A lot of manufacturers try to make sure the heat generated by hardware has a way to escape, but it’s not always enough. And what about heat from the outside? This is where problems can really get out […]

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