Voice over Internet Protocol (VoIP) is becoming increasingly popular with businesses of all sizes. This is because it offers a more reliable and cost-efficient alternative to traditional phones. However, don’t just turn to VoIP because of the hype. Before you purchase your own VoIP system, there are a few important factors you need to consider: […]
Voice over Internet Protocol (VoIP) systems have revolutionized how businesses communicate by enabling cost-effective and efficient voice transmission over the internet. With 5G technology, a new realm of possibilities has opened up, promising to further enhance VoIP systems and take them to unprecedented levels of performance. In this article, we’ll explore how harnessing the power […]
Voice over Internet Protocol (VoIP) offers many benefits to businesses, including lower costs, greater flexibility, and improved collaboration. However, VoIP also comes with some security risks, including theft of service. In the following sections, we’ll explore what VoIP theft of service is and how to defend against this type of attack. What is VoIP theft […]
As more and more employees work remotely, phone calls have replaced face-to-face OR in-person meetings as the primary mode of communication in businesses. In this context, call recording emerges as a game-changing solution that not only captures conversations but also enables businesses to monitor, analyze, and improve their communication strategies. Let’s delve into the world […]
What would it be worth if prospects and customers truly saw your company as unique? In her book, “Different: Escaping the Competitive Herd,” Harvard Business School marketing professor Youngme Moon argues that “the ability to compete is dependent upon the ability to differentiate from competitors.” However, she goes on to say that “the number of […]
You Have To Be SOLD Before You Can SELL. If you’re not excited and deeply passionate about what you sell, figure out how to get excited — or find another job. Talk to someone who is passionate about a hobby, and they’ll “sell” you on why it’s so exciting. They don’t need a script or […]
The Statistics Are Alarming A record-setting 10.1 million jobs opened in the U.S. 11.5 million workers quit just in the second quarter of 2021. 41% of the global workforce would consider leaving their current employer within the next year. 54% of Gen Z are considering quitting. The “Great Resignation” is a mass, voluntary exodus from […]
Emmitt Smith is best known as the NFL’s all-time leading rusher, a Pro Football Hall of Famer, and a “Dancing with the Stars” champion. But he’s also a respected entrepreneur, sought-after speaker, bestselling author, and one of the most valuable personal brands in the sports-entertainment field. As chairman of E. Smith Legacy Holdings, a successful […]
One of the key characteristics of the top customer experience brands in the world is that they are “Zero Risk” to do business with. A Zero Risk business isn’t one that never makes mistakes; every excellent customer service company drops the ball from time to time. The secret to what makes these top brands Zero […]
In 2004, Ramadi, Iraq, became the center of control for the Middle Eastern terrorist group al-Qaeda. Two-year battles ensued over the city of 500,000 people, during which the rule of law was nonexistent, bloodshed was constant, and devastation was unrelenting. US forces posted battle stations within the city and managed to keep al-Qaeda at bay […]
