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Important factors to consider before getting VoIP

Voice over Internet Protocol (VoIP) is becoming increasingly popular with businesses of all sizes. This is because it offers a more reliable and cost-efficient alternative to traditional phones. However, don’t just turn to VoIP because of the hype. Before you purchase your own VoIP system, there are a few important factors you need to consider: […]

5G: The next generation of VoIP

Voice over Internet Protocol (VoIP) systems have revolutionized how businesses communicate by enabling cost-effective and efficient voice transmission over the internet. With ‌5G technology, a new realm of possibilities has opened up, promising to further enhance VoIP systems and take them to unprecedented levels of performance. In this article, we’ll explore how harnessing the power […]

How VoIP theft of service can impact your business

Voice over Internet Protocol (VoIP) offers many benefits to businesses, including lower costs, greater flexibility, and improved collaboration. However, VoIP also comes with some security risks, including theft of service. In the following sections, we’ll explore what VoIP theft of service is and how to defend against this type of attack. What is VoIP theft […]

The productivity benefits of recording business calls

As more and more employees work remotely, phone calls have replaced face-to-face OR in-person meetings as the primary mode of communication in businesses. In this context, call recording emerges as a game-changing solution that not only captures conversations but also enables businesses to monitor, analyze, and improve their communication strategies. Let’s delve into the world […]

8 Unconventional Strategies For Captivating Your Customers And Crushing Your Competition

What would it be worth if prospects and customers truly saw your company as unique? In her book, “Different: Escaping the Competitive Herd,” Harvard Business School marketing professor Youngme Moon argues that “the ability to compete is dependent upon the ability to differentiate from competitors.” However, she goes on to say that “the number of […]

Customer Loyalty Strategy: Screw Up First

One of the key characteristics of the top customer experience brands in the world is that they are “Zero Risk” to do business with. A Zero Risk business isn’t one that never makes mistakes; every excellent customer service company drops the ball from time to time. The secret to what makes these top brands Zero […]

Unmitigated Discipline Military-Tested Leadership Strategies From A Navy Seal to Guide You In Everyday Battle

In 2004, Ramadi, Iraq, became the center of control for the Middle Eastern terrorist group al-Qaeda. Two-year battles ensued over the city of 500,000 people, during which the rule of law was nonexistent, bloodshed was constant, and devastation was unrelenting. US forces posted battle stations within the city and managed to keep al-Qaeda at bay […]

For many businesses, complying with the GDPR’s specific data security and privacy requirements may sound daunting, but it doesn’t have to be. Our eBook Navigating the Data Privacy Labyrinth: A Guide to GDPR Compliance can simplify your compliance journey.Download here
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