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VoIP tips to get ready for the holidays

As a business owner, you know how important it is to attend to your holiday customers. To ensure customer satisfaction, optimize the use of your VoIP system. Here’s how to do just that. Check your VoIP equipment Sometimes, problems with VoIP don’t have anything to do with your service provider or even the underlying servers […]

Common Facebook marketing mistakes

Facebook has grown rapidly in the past decade and now boasts over two billion monthly active users. These users are constantly liking, sharing, commenting, and posting on the platform. Many businesses see this as an opportunity to grow their customer base so they integrate Facebook advertising into their marketing strategies. To guide you, here’s a […]

Mobilize your VoIP

VoIP solutions are a great way to save costs and increase productivity, especially when it comes to remote and mobile workers. With business trends like Bring Your Own Device (BYOD) policies, companies using VoIP in their offices needed to expand their remote communication capabilities in order to hold their own against competitors. But they may […]

Represent your business properly on social media

Social media accounts for businesses are invaluable tools enterprises use to reach out to their client bases to fully understand their needs and wants. Make sure your social media manager understands the proper way to interact with people online, especially those with bad things to say about the company. Online reputation management mistakes As long […]

VoIP systems keep callers on the line

According to an AT&T study, more than 70% of business phone calls in the US are placed on hold for an average of 45 to 60 seconds each. While organizations try to minimize hold times, sometimes there’s nothing you can do except put the caller on hold while you transfer them to the correct department. […]

Windows 7 is Ending: What You Need to Do!

Windows 7 Upgrade Support In New Jersey
Technical support and upgrades for Windows 7 is ending in January 2020. Learn why your business needs to upgrade to Windows 10 before this happens.  

When Windows 7 was released on October 22, 2009, Microsoft committed to providing Windows 7 product support for 10 years.

What does the lifespan of a business phone system look like?

Although digital communication tools let businesses connect with customers and other stakeholders in an efficient manner, telephones are still used to communicate with important business stakeholders. And for many organizations, determining whether to use internet phones or legacy systems remains a concern. To help you decide, here’s a short guide on business phones and their […]

Successful cloud migration for unified communications

There are several benefits to migrating your unified communications (UC) to the cloud. These include better business agility, disaster recovery, greater mobility, increased efficiency and reliability, and better customization, just to name a few. To ensure that cloud migration is successful, your organization needs to do the following. Opt for a gradual transition Migrating unified […]

How to improve your online presence

The 21st century has ushered in a lot of technological advances and has given businesses new ways to reach customers. Using numerous platforms and tools, buyers can now interact with different companies and their products. To make a positive impression online, be sure to do these. Be seen on search results In his book on […]

Improve communication by dealing with VoIP issues

Voice over Internet Protocol (VoIP) phone systems are cheaper and more efficient than regular phones and businesses are jumping on board. However, transitioning without a plan can cause a range of issues that many business owners never expected. Here are a few you should keep in mind. Poor call quality Complicated and frustrating VoIP system […]