If you’re looking for a way to connect your remote or hybrid team, you can’t go wrong with Microsoft Teams and Google Meet, two of the most popular digital communication platforms today. Each offers a robust set of features that make communication among colleagues, as well as with clients and business partners, easier and more […]
All across the world, hackers are targeting and exploiting security weaknesses and holding data hostage. In May, the Colonial Pipeline was hit by a cyber-attack that disrupted fuel supplies along the East Coast for several days. The company – and the FBI – paid hackers $4.4 million in Bitcoin to regain control of the system. […]
Gone are the days when companies had to spend a lot of money on long-distance phone calls to clients and partners. Thanks to Voice over Internet Protocol (VoIP), you can now place and receive calls for free or a minimal fee. In this blog, we will tackle the different VoIP services to help you choose […]
Many customer-facing businesses often experience a surge in customer calls during the holidays. It’s therefore important that your Voice over Internet Protocol (VoIP) phone systems are capable of handling the increased network demands and activity during one of the busiest times of the year. To ensure customer satisfaction during the holidays, here’s how you can […]
Voice over Internet Protocol (VoIP) phone systems are game-changing, allowing users to make and receive calls from virtually anywhere with an internet connection. Unfortunately, they’re not completely safe from cyberthreats. If you have a VoIP phone system, watch out for these five signs that it is being hacked. 1. Irregularities in your call history If […]
As a more convenient and less expensive alternative to traditional phone services, Voice over Internet Protocol (VoIP) technology is now a business necessity. But as with any other piece of technology that can connect to the internet, VoIP can and will be exploited by cybercriminals.
Online shopping has become more popular than ever before. In 2020, more than 2 billion people bought products or services online. Whether they’re shopping online because it’s more convenient or they’re avoiding going to brick-and-mortar retailers during the ongoing pandemic, more people are turning to online retailers every day. It’s not just the convenience or […]
If your company’s Voice over Internet Protocol (VoIP) telephony systems are not equipped to weather disasters like wildfires and hurricanes, then they may fail when a calamity occurs. This could disrupt your operations and you may lose productivity, customers, and profit as a result. To avoid such losses, you must follow these important steps. Choose […]
People don’t usually think about small businesses when discussing cyber security. The media covers breaches in governmental and big-business security in excess. These entities usually have lucrative targets that attract the attention of hackers but are often backed up with an extremely protective network security system that’s difficult to crack. When hackers can’t break the […]
Voice over Internet Protocol (VoIP) systems are tried and tested tools for business agility and continuity, so it’s no wonder that many companies use them. But they also come with ownership costs that you should anticipate. Read on to learn more. Upfront costs Upfront costs are largely determined by the manner in which you acquire […]
